If this is an emergency, please contact 911 or the 24/7 COPELINE at 1-888-285-5665
As part of Ravenwood Health’s plan to provide high quality and trauma informed services to our community we offer referral, support, and emergency crisis intervention through our 24 hour COPELINE at 440-285-5665.
The COPELINE is available through the cooperation and support of Job and Family Services and Womensafe operates the Mental Health Hotline. This service provides 24/7 hour linkage for mental health, child/elder abuse and neglect, domestic violence, sexual assault, substance abuse related emergencies, and an after-hour referral source for Geauga County residents. Staff is also able to provide information on other social service concerns such as counseling resources, senior services, food banks, and national hotline numbers.
If you or a loved one are experiencing a mental health crisis, walk in services are available through our Emergency Services Department during regular business hours.
Crisis Intervention services are available 24 hours per day by contacting Ravenwood Mental Health Center directly Monday through Thursday 8 AM to 8 PM and on Friday from 8 AM to 5PM. On evenings, weekends and holidays, services are available by contacting the COPELINE at 285-5665 or at 1-888-285-5665
Crisis Intervention Services offer timely and effective mental health intervention 24 hours a day to individuals who are experiencing a mental health and/or substance related crisis. Master’s level therapists respond, as appropriate, face-to-face and/or by telephone to individuals, their families/significant others, and other professionals. Therapists work to de-escalate the situation and stabilize the client. Clients are assessed to determine what the least restrictive environment is that will allow for safety, stability, a reduction in the symptoms which led to the intervention and an increase in the client’s ability to use coping skills learned in any future crises. Coordination and linkage with other services is done to support client’s needs utilizing the least restrictive method of intervention. Tools such as non-demand caring contacts and a crisis “wraparound” philosophy are used to effectively engage clients in ongoing care and to treat high risk clients.